Returns & Exchanges
At Double Tops Originals, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Whether it is a fit issue or a change of heart, we are committed to making your exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing